Bad Experience at the Deluxe
A few weeks ago, a friend of ours mentioned that they'd had a bad experience eating breakfast at the Deluxe Town Diner here in Watertown, MA. They said that the food was pretty bad. This surprised us a lot, because it's quite possibly our favorite local diner! We surmised that there must have been a staff change.We had dinner there shortly afterwards, and everything was fine. The food and service were as good as usual, so we just assumed our friend had caught the diner on an off day.
But we just had breakfast there this morning, and I'm sad to report that the food was in fact, really pretty bad. Dharia and I each ordered an omelet. First of all, the omelets were not folded on a big grill, but rather they looked like they were cooked in a small pan. They came out with a funny circular shape. Second, the omelets were not even omelets at all! They tasted like overcooked frittatas (here's an article about the difference between an omelet and a frittata). It was a rubbery egg disk, not the big, light, fluffy omelet we usually get served. The goat cheese in Dharia's omelet was like a small-curd, non-goat cheese. The French toast was also disappointingly overcooked. The poached eggs, however, were good, and the Nashoba Bakery bread was as tasty as ever.It looks like the morning staff has some people who literally don't know how to make an omelet, while the evening staff is still great. So, I have to revise my recommendation on the Deluxe Town Diner: go there in the evenings, but not in the mornings. At least you can still get breakfast at night, done right.
Labels: review
posted by Darius Kazemi @ 10:08 AM
2 Comments:
I must agree. I promised my kids this weekend I was going to treat them to best pancake breakfast they ever had... it has been my favorate breakfast spot for a few years now.
halfway through our pancake breakfast, I saw a large slimy green thing on my plate. Then my daughter found an ever larger, slug looking green slimy thing in her pancakes. As we waited for our waitress to stop by we found that the syrup container had slimy green mold growing in it. The owner, any man noticed us gaging at our table and came over to see what the problem was. We showed him and he took our plates away. 5 minutes later our waitress came over and asked if we would to order something else. We of course could not fathum eating anything else and were in a bit of a rush to get out of thier with our turning stomachs. We recieved our bill which they took the pancakes off.
I was not very happy at all. Neither the owner nor the waitress botherd to apologixze for feeding us mold, but they carged us for the rest of what was on our plates that we obviously could not finish after our ordeal.
After I paid my bill, i explained to the owner that I did not feel like a valued customer, and that he and his staff should have made more of as effort to keep us coming back in the future. I suggested that in the future offer a moldy meal for free rather than charge the disgusted customeers. The owners "mom" (I suppose)claimed that we did drink our sodas, and there was nothing wrong with the fruit salad and linquisa so we should have to pay for it. I reminded her that after ingesting slimy sluggy stuff we did not have much of an appitipe for out side dishes. I did however thank her for her for chaging us for it anyways, and for the drinks we needed to wash down our mold.
The Deluxe Diner lost our business for ever!!
I must agree. I promised my kids this weekend I was going to treat them to best pancake breakfast they ever had... it has been my favorate breakfast spot for a few years now.
halfway through our pancake breakfast, I saw a large slimy green thing on my plate. Then my daughter found an ever larger, slug looking green slimy thing in her pancakes. As we waited for our waitress to stop by we found that the syrup container had slimy green mold growing in it. The owner, any man noticed us gaging at our table and came over to see what the problem was. We showed him and he took our plates away. 5 minutes later our waitress came over and asked if we would to order something else. We of course could not fathum eating anything else and were in a bit of a rush to get out of thier with our turning stomachs. We recieved our bill which they took the pancakes off.
I was not very happy at all. Neither the owner nor the waitress botherd to apologixze for feeding us mold, but they carged us for the rest of what was on our plates that we obviously could not finish after our ordeal.
After I paid my bill, i explained to the owner that I did not feel like a valued customer, and that he and his staff should have made more of as effort to keep us coming back in the future. I suggested that in the future offer a moldy meal for free rather than charge the disgusted customeers. The owners "mom" (I suppose)claimed that we did drink our sodas, and there was nothing wrong with the fruit salad and linquisa so we should have to pay for it. I reminded her that after ingesting slimy sluggy stuff we did not have much of an appitipe for out side dishes. I did however thank her for her for chaging us for it anyways, and for the drinks we needed to wash down our mold.
The Deluxe Diner lost our business for ever!!
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